My payment does not go through, what should I do?

Sometimes this happens. Please contact the support service of your bank, perhaps you have a limit on payments on the Internet, or a limit on payments to foreign banks.

I am placing an order for the first time, how will I receive my package?

When we send your order, you will receive an express waybill number, by which you can track the location of your parcel. When the parcel arrives, you can safely go with your passport and express waybill number to your branch to pick up the parcel.

I am not 18 years old, can I place an order?

Yes, you can pay for your order with any credit card, the main thing is to specify exactly your data for receiving delivery. When the parcel arrives, you can safely go to your branch with your passport and express waybill number to pick up the parcel.